If your account fails the verification process, you will receive an email from our compliance team with further instructions. In most cases submitting additional, valid documents in reply to this request will help to complete the verification process successfully.
Please check the most frequent reasons for verification to fail in this article.
Submitting preferred forms of documents in good quality upfront helps to facilitate the verification process and have it completed within one business day. Please refer to the list of documents required for verification here.